Always one of the most popular sessions. Here are the notes from the 6 topics we discussed and debated:

1. Getting back information in a timely manner - what are venues doing to ensure that they receive all relevant information from hirers.

1. What are some of the 1%ers that your venue does well to increase the positive experience for both hirers and guests?

1. Marketing - What are the marketing trends in your city and what has worked well?

1. Sustainability – we’re at all different stages of this journey and there is much to be shared and learned.

1. Navigating/surviving change processes - what to do during and how to pick up the pieces after.

1. Job structures / positions: a lot of (council) venues are trying to go down the path of making venues more commercially viable so how do we achieve this and what roles do you need?